We offer to our clients the opportunity to try our products for 14 days after receipt. If you are not satisfied, you can return those products. When we receive your return, we will inspect the item and issue you a refund.
Defective items, items damaged at the time of receipt. When we receive your return, we will inspect the item and issue you a refund or a replacement. In case of return your shipping charges will be returned.
Returns Due to Our Error
Incorrect items received may be returned without penalty. Your shipping charges will be returned.
International Return Instructions
To initiate a return on an international order, you must contact us within 14 days from the date your package arrives at your doorstep to create a Return Authorization.
Upon contacting us, we will provide you with a Commercial Invoice and further return instructions.
Print out the documentation provided (Commercial Invoice and/or Return Label).
Place all items being returned in one parcel.
Attach the commercial invoice in a plastic document sleeve on the outside of our return package. This is necessary in order for your return to clear customs.
Follow any additional instructions provided via email along with the return shipping address.